Old Mattress Removal Service
We offer optional old mattress and box spring removal once you place your order for your new Royal-Pedic Mattress and/or Box Spring. Just add this option to your Royal-Pedic Mattress, or Mattress and Box Spring Set order and we will remove and dispose of your old mattress and box spring when we deliver your new items. The fee for this service is $100, however, an additional "stair carry" charge will apply if the mattress does not fit into the building elevator. Unfortunately this service is only offered with the purchase of a Royal-Pedic Mattress and/or Box Spring.
Royal-Pedic Free Shipping
We offer free delivery and installation on any Royal-Pedic mattress or mattress and box spring set purchase to many areas in the contiguous U.S. If you need expedited delivery, you would be charged only for the additional cost. Our Sales Team would be pleased to provide you with a quote. Additional shipping charges will have to be quoted for locations considered by the freight company to be a remote area based on your zip code. We will contact you if necessary or you can give us a call if you think this might apply to you.
Royal-Pedic products ship directly from the manufacturer, typically in 5-7 business days. Once your Royal-Pedic mattress or bed set has shipped out, a delivery coordinator will call you to arrange a delivery time. We also offer optional removal and disposal of your old mattress and box spring for a fee of $100.00. A "stair carry" charge will apply if the mattress does not fit into the building elevator.
Signature Is Required For Delivery - Sorry, Royal-Pedic products cannot be shipped to PO Boxes or military addresses.
**Please note: Royal-Pedic goods and services shipped to California addresses are subject to applicable California state sales tax. A member of our sales team will contact you with the exact tax amount and the adjusted order total within one business day of placing your Royal-Pedic order.
Royal-Pedic No Return Policy
Each Royal-Pedic mattress, box spring, and pillow-top pad is handcrafted and custom made expressly for the customer placing an order. This assures our customers of always receiving fresh new materials and components. There are no cancellations once the order is placed into production, and no returns or exchanges. This supersedes our 60-Day return policy. Accessory items, such bed frames, are not returnable if the packaging is opened.
Royal-Pedic Limited Warranty
Royal-Pedic Mattress Manufacturing, LLC warrants its mattresses and box springs to the original consumer purchaser for a non-prorated period of ten (10) years from the date of purchase against material defects and workmanship. Pillow-top pads are warranted for a non-prorated period of three (3) years.